Returns & Exchanges
At Dinosaur Skeletons, we want you to be completely satisfied with your prehistoric decor. If your fossil replica doesn't perfectly fit your space, we offer a 30-day return window for all items in their original packaging.
Return Process
- 1.Initiate Your Return
Contact our support team with your order number and the specific skeleton model you wish to return to receive a Return Merchandise Authorization (RMA).
- 2.Secure the Specimen
Carefully repack the bones and mounting hardware in the original protective foam and reinforced crating to prevent damage during transit.
- 3.Ship to the Lab
Affix the provided shipping label to the exterior of the crate and drop it off at an authorized carrier location for climate-controlled transport.
- 4.Inspection and Refund
Once our paleontologists verify the condition of the returned item, we will issue a full refund to your original payment method within 5-7 business days.